Orders & Purchasing
Millhouse needed to have a system that didn't mean duplication of
tasks, so the ability to instantly create purchase orders from a
sales order was important. As a sales order may have multiple products
from multiple suppliers, ZigZag can distribute the purchase orders
between each supplier without any problem.
Delivery Runs
Millhouse have a busy warehouse and need to make sure that the information
being passed through from the showroom is correct. With the delivery
runs on ZigZag they are able to allocate a day or multiple days
to a 'run', then all customers requiring their delivery within those
days can be put on the run and then easily moved to the order in which
the delivery will be made. It will also create a Google
Map to show you the route. At the time of creating the delivery
Millhouse needed to know if the customer had paid in full before
receiving the goods, another ZigZag feature that is used every day.
Sales Presenter
The salespeople in Millhouse are now starting to use their tablets
in the showroom so that even if they don't have a particular product
in their showroom, they can show the customer the images and pricing
in a stylish way. This has given them the benefit of being able
to expand their product portfolio and will result in selling more
products. The ordering via the presenter will also cut down on errors
with the old manual pad system and as an extra, Millhouse have had
their payment provider intigrated into ZigZag so they can do the
whole transaction whilst sitting on or around the item they are
buying.
E-commerce Integration
Millhouse wanted to take advantage of the online ordering or e-commerce
market and working with a local web design company, we created
a full integration between their e-commerce site and ZigZag. Any
new products, prices, images or detail are sent to their website
at the click of a button, then when an order is placed on their website
ZigZag grabs that order and makes it ready for the normal back office
transactions.
www.millhousefurniture.co.uk
web integration for e-commerce done with :
www.gomedia.co