Case Study

Millhouse Furniture

A furniture retailer in Leeds using ZigZag Systems Retail Version

Case Study

Millhouse Furniture

A furniture retailer in Leeds using ZigZag Systems Retail Version

"We needed a system that could evolve with us as we grow and to also allow us to become alot more efficient than we were being with our previous system.
We were also investing in a new e-commerce website and wanted to have one input point for all our products and orders. ZigZag worked with our web developers to integrate the systems so that any new products put on ZigZag will instantly be available to our website customers, as well as visitors to our store."

Louis Goldthorpe
Director Millhouse Furniture Ltd.

assignment
Orders & Purchasing
Millhouse needed to have a system that didn't mean duplication of tasks, so the ability to instantly create purchase orders from a sales order was important. As a sales order may have multiple products from multiple suppliers, ZigZag can distribute the purchase orders between each supplier without any problem.
loyalty
Delivery Runs
Millhouse have a busy warehouse and need to make sure that the information being passed through from the showroom is correct. With the delivery runs on ZigZag they are able to allocate a day or multiple days to a 'run', then all customers requiring their delivery within those days can be put on the run and then easily moved to the order in which the delivery will be made. It will also create a Google Map to show you the route. At the time of creating the delivery Millhouse needed to know if the customer had paid in full before receiving the goods, another ZigZag feature that is used every day.
tv
Sales Presenter
The salespeople in Millhouse are now starting to use their tablets in the showroom so that even if they don't have a particular product in their showroom, they can show the customer the images and pricing in a stylish way. This has given them the benefit of being able to expand their product portfolio and will result in selling more products. The ordering via the presenter will also cut down on errors with the old manual pad system and as an extra, Millhouse have had their payment provider intigrated into ZigZag so they can do the whole transaction whilst sitting on or around the item they are buying.
shopping_cart
E-commerce Integration
Millhouse wanted to take advantage of the online ordering or e-commerce market and working with a local web design company, we created a full integration between their e-commerce site and ZigZag. Any new products, prices, images or detail are sent to their website at the click of a button, then when an order is placed on their website ZigZag grabs that order and makes it ready for the normal back office transactions.
www.millhousefurniture.co.uk
web integration for e-commerce done with : www.gomedia.co
Case study
Millhouse Furniture

Furniture retailer in Leeds
using ZigZag Retail Version
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